The Landmark Forum: 42 Hours, $500, 65 Breakdowns

My lost weekend with the trademark happy, bathroom-break hating, slightly spooky inheritors of est.
AFTER NEARLY 40 HOURS inside the basement of Landmark Education's world headquarters, I have not Transformed. Nor have I "popped" like microwave popcorn, as the Forum Leader striding back and forth at the front of the windowless gray room has promised. In fact, by the time he starts yelling and stabbing the board with a piece of chalk around hour 36, it's become clear that I'll be the hard kernel left at the bottom of this three-and-a-half-day Landmark Forum. I have, however, Invented the Possibility of a Future in which I get a big, fat raise, a Future I'll Choose to Powerfully Enroll my bosses in, now that I am open to Miracles Around Money.
My reluctance to achieve Breakthrough Results is clearly not shared by many of my fellow Forum attendees. Even on day one, most seem positively elated to have plunked down 500 bucks for a more efficient, passionate, powerful life. "Hey, it's cheaper than therapy," a therapist-turned-real estate agent tells me. He ponders how to persuade one of his employees to pony up for the Forum. She's going through a rough patch, he explains—the recession, her marriage.
Not that being broke or brokenhearted would make her a minority in this room; several attendees talk about being between jobs, and one woman says she's on welfare. In the scribbled shorthand of my furtive notes, PW stands for "incidents of public weeping." I lose track after the PW count hits 65.
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Landmark Education, a for-profit "employee-owned" private company, took in $89 million last year offering leadership and development seminars (and cruises, and dating services, and courses for kids and teens). It claims that more than 1 million seekers have sat through its basic training, which is offered in seven languages in 20 countries. Its consulting firm, the Vanto Group, has coached employees from Apple, ExxonMobil, JPMorgan Chase, and the Pentagon.
Though it's hardly a secret, Landmark does not advertise that it is the buttoned-down reincarnation of the ultimate '70s self-actualization philosophy, est. Erhard Seminars Training was founded by Werner Erhard, a former used car salesman who'd changed his name from Jack Rosenberg, moved to Northern California, and dabbled in Dale Carnegie, Zen, and Scientology before seizing upon the idea that you, and only you, are responsible for your own happiness or unhappiness, success or failure. Est's marathon Transformation sessions were legendary for their confrontational tactics (Erhard calling his students "assholes"), inscrutable platitudes ("What is, is, and what ain't, ain't"), and the pressure put on participants to bring in new recruits for the next cycle of seminars.
In 1985, Erhard changed est's name to the innocuous-sounding The Forum. Amid controversy over his convoluted tax records, he left the country in 1991 and slid into obscurity. But before he did, he sold the company's "technology" to his former employees, who used it to create The Landmark Forum. Erhard's brother, Harry Rosenberg, is Landmark's CEO.
Like a successful grad of its own program, Landmark has shed its past hang-ups and realized Breakthrough Results. "We are on the list of offerings in the human-resources departments in hundreds of companies and organizations around the world," boasts PR director Deborah Beroset. The company's language of personal productivity, confidence, and communication (much of it trademarked) has become white noise in corporate America—and possibly in your personal circle, too. "Authentic life," anyone?
Landmark's corporate clients bring not just respectability but more warm bodies bearing checks. (Landmark relies entirely on word-of-mouth advertising.) The yoga apparel chain Lululemon pays for its employees to enroll in Landmark. Other firms have been sued by employees claiming they were pressured to attend the Forum: In 2007, a Virginia man accused his former employer of firing him for his "refusal to embrace Landmark religious beliefs." Not that Landmark itself condones such arm twisting. At the start of my session, we were asked to affirm that we were attending of our own free will. A couple of people who confessed otherwise were asked to leave. Still, I talked with several who'd been sent by their employers.
The profitable field Landmark helped pioneer is now crowded with life coaches, time-management gurus, and productivity bloggers. Like David Allen's Getting Things Done or Stephen Covey's The 7 Habits of Highly Effective People, Landmark is just one of dozens of quasi-philosophies that promise to empty your inbox and fulfill your personal goals. And maybe survive the recession. Since the Great Depression, when Dale Carnegie's seminars on how to win friends and influence people became popular, the personal development industry has bloomed under darkening economic skies. Forget work/life balance; that's so 2008. How to do more in less time is today's hot productivity trend. (Landmark's website touts a survey in which one-third of Forum grads reported that their incomes rose at least 25 percent after participating; 94 percent of those attributed it to the program.) Yet if Landmark is just another outpost in lifehacking country, why does it seem so insidious?
Part of it is the in-your-face, hard-sell ethos embedded in the corporate DNA it inherited from est. Forum grads are urged to stay involved and "invite" friends and family. After finishing the Forum, I received calls asking me to volunteer at the Landmark call center and come in for one-on-one coaching. The company also vigorously guards its reputation from critics. After I told Beroset I'd be writing an article on my mixed feelings about the Forum, she called several times and sent me an email that might be described as threatening—but in the most benign, centered kind of way.
I first heard about Landmark while working as a Peace Corps recruiter. Every now and again I'd see it listed at the end of someone's resume, occupying the same spot as, say, a Kiwanis leadership award, or a pastime like water polo. Applicants described it as a professional development seminar—most had been signed up by employers—and gave glowing reports. "You should try it," they invariably added. I forgot about the whole thing until a generally sane, well-meaning friend called me one weekend with a frog in his throat. He was at some time-management seminar, he'd really gotten a lot out of this thing, and would I want to come by and learn more next Tuesday night? It was hard to say no. But then I googled Landmark.
Eventually, as part of an ongoing attempt to hack my own overscheduled life, I did sign up for the Landmark Forum. I vowed to go in with an open mind and to follow the rules, no matter how restrictive. That meant taking just one meal break per 13-hour session, no Advil or other over-the-counter drugs, no speaking out unless called to the microphone by the Leader, and wearing my name tag at all times. I signed a six-page disclaimer in which I declared that I understood that after attending the Forum, people with no history of mental or emotional problems had experienced "brief, temporary episodes of emotional upset ranging from heightened activity...to mild psychotic-like behavior."
At 9 a.m. on a Friday I find myself sardined into a basement room with 129 other people, listening to David Cunningham, a boomer in a dark suit and bright purple shirt, whose first language seems to be Tent-Revival Baptist Preacher. (I later learn that he was raised a fundamentalist in Florida.) He informs us that he has personally led more than 50,000 people to Transformation. He's here to tell us that "anything you want for yourself and your life is available from being here this weekend." He starts by taking a few questions from the floor. A querulous man observes that the phrases carefully ruler-lined on the chalkboard seem like poor English. ("In The Landmark Forum you will bring forth the presence of a New Realm of Possibility for yourself and your life.") David agrees. "It's very poor English. You know why? Because the usual confines of language would not allow your Transformation this weekend."
Another man is called to the mic. He wants to know how Landmark is different from est. David sighs. "If I had to sum it up, here's what I'd say: They're both about Transformation, but est was very experiential. It was the '70s, okay? Your access was an experience. Your access this weekend is going to be just through conversation. We realized we could do it just through conversation." And that's the last we hear of that.
A slight, blond woman sitting next to me confides that she's here only because her boyfriend paid her way—with the subtext that this was an offer she couldn't refuse. She shows me a packet of notes tied with a bow. They're from a friend who attended a Forum and thought it was brainwashing. In the corner of the top sheet is written, "To be opened on 'breaks.'" Why "breaks" in quotes, I wonder?
I soon find out. "Break" is a misleading term at an all-day workshop that offers no snacks, no drinks other than Dixie cups of water, a single mealtime, and only loosely scheduled pauses to use the bathroom. Also, every break has a corresponding assignment. The first one: Call someone who'd like to hear from you and tell them where you are. I call my brother. "So, it's like the Hare Krishnas of time management," he says slowly. On the next break, I hide in a bathroom stall and read a Landmark flyer seemingly translated from Martian: "What would it be like if the San Francisco center was your center of being, and reflected in this, you were being your center?...What if your way of being in the center gives the center its being and you are given your being from the space created in the center?"
By ten o'clock Friday night, 13 hours in, David is curing headaches with visualization techniques (an old Erhard trick) and redefining basic math. "How many items am I holding up?" he asks, holding up a Kleenex box and a chalkboard eraser. "Two," we say in unison. He puts the eraser down. "Now how many am I holding up?" he asks. One? "Two," he says. "The box and everything else." We repeat this until it makes sense—kind of. David promises that tomorrow, people will start to pop.
Comments
Integrity
I attended the Forum in 2004. There were a couple of things that just didn't add up. First of all, the premise of the Forum is that only in our minds is there sometheing wrong that needs to be fixed. There is nothing wrong with you, for example. However, their premise is also such that that anyone who has not been exposed to the Landmark "technology" needs it, thus they need to be fixed. And we are the ones to bring the word the truth! So start recruiting! That is a glaring internal conflict. What I experienced at the forum was the same sort of cognative dissonance I experienced before leaving mormonism. I will say that the Landmark cult helped me leave the mormon cult.
My second are of concern had to do with the fact that the they didn't practice what they preached about integrity. They were all about everyone keeping their word. People who arrived late were used as examples of lack of integrity. However, later after I specifically asked to be removed from their call list so that I would no longer be invited to more classes, they said they would stop calling but did not keep their word. Not until I moved out of state and got a new phone number did the calls stop. They also phone harassed a cousin of mine who went to one of thier sales meetings. The organization is CREEPY. But it did help me leave mormonism.
I've participated with
I've participated with Landmark Education in a variety of courses for over a decade. It's a company which is constantly looking to have their courses be of the highest quality and affordabilty. I'm also a licenses psychologist. Landmark is definately not therapy. Its courses provide opportunities, due to both design and content, for powerful, life altering breakthroughs in a short amount of time. I don't know of other companies which do this reliably, but they may exist. I do know it does NOT currently exist in the area of therapy. Therapy, by design, is slower and I would say, less powerful.
Any company which can offer these kind of results will be controversial. It has to be! If it were an ordinary seminar, it would not produce the same results. For healthy, open minded people, willing to be vulnerable about what is satisfying or disatisfying in our lives, the benefits are huge. But you do need to be open. It's not for everyone. And it's also not a cult. Cult experts have studied the courses. This is published fact. But, looking in, as someone cynical of the methodology and / or results, it would definately look "wrong". The Landmark Forum is no ordinary weekend, and for the majority of its participants, they're very satisfied with the extraordinary results. Again, published fact. In the end, if it works, isn't that a good thing? People resolve conflicts with loved ones, co workers, lifestyle choices, even old and damaging traumas. I say Landmark's courses are a healthy option for having fulfilling lives. And who among us thinks that's a bad thing?
Interesting
This sounds like corporatized religion. Heaps of group-think and forced belonging delivered aggressively to those who cannot or are unable to do it for themselves. It serves a purpose I suppose - for those who want/need it.
Interesting article, and comments.
There are two kinds of people
Logically, the idea that this "technology" (Scientology, much?!) can help everyone is absurd. I attended The Forum in the mid-1980s and was appalled by the treatment of the participants, the coercive tactics, and the expense. Any organization that promotes a lack of individuality by enforced "breaks," specified and approved jargon and demands for more money sounds like a cult, even if the adherents claim otherwise.
(info on cults: http://www.rickross.com/warningsigns.html)
This organization takes advantage of the human desire for fulfillment and preys upon the incredulity of the lazy seeking a "quick fix." It's very reminiscent of AA, Scientology and various extreme fundamentalist religions. It's completely beyond me why any sane person with an ounce of self-esteem would fall for this scam. I feel very sorry for the people who continue their affiliation--they may be even "richer" had they never thrown their money away!
No Advil... Gotta wear a nametag? It must be a cult!
I did the Landmark Forum. It was very helpful and I found it well worth the $495 I spent. Throughout the entire weekend, nobody called me an asshole and I was free to go to the bathroom whenever I wanted. In her article, the writer said she vowed to follow the rules “no matter how restrictive…” and then she uses not taking Advil for three days and wearing a nametag as examples. She considers this restrictive? Give me a break.
Sounds like they'll be
Sounds like they'll be serving Kool-aid at the Guyana Conferance.
A preposterous caricature
I did the Landmark Forum in 2002, and would barely recognise the ridiculous parody portrayed in this article. Although some of the Landmark people have their annoying traits (who doesn't?), I got enormous benefits and continue to do so.
The so-called 'draconian restrictions' are no more than what's necessary for the effective presentation of a course of study of any kind - the sessions start and stop at specified times and if you miss parts of them you may miss some crucial step. Duh!
Although the Forum Leader had his hands full keeping order in the early stages, I found him to be respectful, entertaining and at times extremely amusing.
There seem to invariably be one or two people who prefer to sit through the weekend detached from the conversation, congratulating themselves on their superiority, rather than looking honestly at their own lives and seeking the opportunity to break free from the constraints imposed by past events. That really does seem like a waste of $500 and three days of their life.
The author seems jaded
The author seems to negatively judge those who got value out of the program. Her example of the woman who cried in the course, and then had a meaningful phonecall with her sister is recounted with a sort of disdain for this person for having actually learned something about herself.
How can you possibly interpret two estranged sibling coming closer to each other as a bad thing? So you didn't like the way the course leader talked to her? Were you there to judge wether or not the teacher was nice? Or if people got what they came for? You obviously ignore the result, and instead wrote about her as if she is a fool for not feeling humiliated.
This article reads like FOX News showing only the clips of angry people at Town Hall meetings, and never showing the substance of the discussion. We got it. The author doesn't like the style of the teacher, and she wrote an article about it. But how about the actual substance of the program, and the results people get out of it?
Why bother presenting an article about such a thing, if all it does is present the authors smug judgements? Who cares about her petty attitudes?
many of the comments seem
many of the comments seem like est damage-control bots. just sayin...
Article is accurate... but Landmark still works
As a satisfied graduate of Landmark's programs, and an enthusiastic volunteer for two years, I have gotten a lot of benefit from my Landmark experiences, and have seen others get the same benefits from it.
The article is accurate and does represent how someone can experience the Landmark Forum. But there are other ways to experience it, and going in with a positive "let's see if this can help me get over life's lumps and bumps" attitude is going to give you a much different experience.
It is easy for someone to spend a weekend doing the Landmark Forum and come out feeling better about their life, more empowered over their circumstances, and willing to apply some techniques they learned over the weekend to continue to make progress in their life. They may never speak of Landmark or take another Landmark course again in their life.
So I'm not sure where the problem lies...? Weak-minded people might get all hero-worship-y about their Forum leader ("ooh! They were able to help me when nobody else could! They are magical!") , but people also get addicted to Coca Cola. Is that Coca Cola's problem, or the individuals' problem?
Landmark is one in a long list of tools people can use to improve their life. Imbuing the tool with some sort of mystical power over people is more than a little dishonest.
mystical powers
the truth is, we all have mystical powers. our very existence is proof of that. there are a great many ways to reach those powers, activate them. there are also great forces doing their best to deny us our own power. it is a tricky game.
Landmark clearly can enable peoples latent powers, that is why it is successful for many. it draws on time tested and free sources to reach people (zen practice comes to mind, so does the shock to ones awareness as transformative.) A skilled knowledgeable person can coax out that ability, like David above. But it is also a cynical approach in that it is using the situation for its own profit. It is enabling but also keeping people in the dark enough to exploit them.
Perhaps for many that is the only choice.
I participated in the
I participated in the Landmark Forum in November 2007, and it was lead by the same David Cunningham that lead Laura McClure's Forum. A couple of piddly comments, first off. McClure states that "By Sunday, I'm in open rebellion. I come bearing contraband—a newspaper, coffee, snacks, and Advil," One: they tell you to bring snacks, that's why I showed up on FRIDAY with them. Two: David ASKED us to try going through the Forum without stimulants, alcohol or over-the-counter drugs, and made a clear distinction that he wasn't talking about prescribed medication. No one was obliged to give up anything unless they agreed to do so. Three: I am totally unaware of any prohibition against bringing reading material. I brought a book in case I had some free time. I didn't have free time. I was participating. Five: you could get up and leave the room at anytime. And it was discussed in front of the group. You could go and get water and go to the bathroom at anytime. I know I did. Landmark Forum leaders would prefer you stayed in the room and got the most out of the program, and constant up-and-down, in-and-outs are disruptive, but there is no bathroom Gestapo keeping you down. If in the pursuit of telling your own lil' Landmark horror tale, you fudge the basics, mebbe you need a trip back to J-school.
Point of Fact: Sorry, Tim
I attended the Forum in the
I attended the Forum in the same location, a couple of years earlier.
You are asked not to EAT your snacks during the "conversations"--its distracting. However, they were great about a friend of mine who was diabetic. She went to the back of the room, ate her snack and came back, no problems.
Same as religion
I've managed to avoid the Landmark course because I am entirely too cheap to shell out $500 for something that I learned by taking LSD in college. That and the insincerity inherit in a situation in which people who "care about you" and want to help you live your "Authentic Life" want to charge you for it. However, it doesn't appear that the Landmark courses are worthless. In fact, I don't see a lot of difference between this and religion (I was raised Southern Baptist, FWIW). People look to organizations and institutions for answers. Some people find it in church or yoga. Some might find it in Landmark. I've known people who have gone through the Landmark process and swear by it. I think they're a little crazy, but they honestly feel that their lives are better for it. More power to them. I just think that there are probably cheaper and more effective ways to get there.
Landmark is awesome! Just
Landmark is awesome! Just like Amway, you'll have to part with lots of your money, but you'll get wicked excited, and that's worth quite a lot right there! (apologies to Tim Sample)
Landmark
I first did the Forum in about 1987. Over the span of the next 10 years I did quite a number of Landmark programs, as well as reviewing the Forum a couple of times (you get something different every time). I met a number of people like the author of this article, she seemed to have come in determined to survive intact and you can see by her writing that she maintained a distance from what was going on, including breaking the rules she agreed to.
I have observed in my participation that some people become fully engaged in the process and do undergo significant shifts in a very short period of time, and others sit at the back of the room, don't put up their hand, and only engage when required, and then only tentatively. These people get very little out of the course. I was more like the second group than the first.
In my case, I was stuck in a rut and not enjoying life very much. I had had a failed marriage and spent my free time obsessing over how I could have done it better, and what I could do to make it right. I had little confidence in my abilities. I smoked too many cigarettes and got extremely drunk on a regular basis.
After the Forum I decided to break out of my prison and saved up some money for a trip to Europe. I quit smoking. Over a span of 3 months I cycled around France from Nice to Paris, and on to Amsterdam for my return flight, a trip of more than 1700 miles.
When I got back I had dropped 40 pounds and I had changed my entire internal conversation about my limitations.
I met many people at Landmark and still keep in touch with some of them. I have seen many cases of people busting out of their shells and accomplishing tremendous things, things that would not likely have happened without their participation in the Forum or other programs like it.
I have had concerns along the way about Landmark and their practices, for example, they do not advertise and with good reason. They feel that if their programs are good, then people will naturally want to bring in their friends and coworkers. Unfortunately the volunteers that strive to keep the enrollments up (a measure of the success of their programs) are not necessarily as highly trained and as persuasive as the leaders. I have often encountered clumsy attempts at coercion, but have learned to deal effectively with it (due largely to my Landmark training)
I would count Landmark among the best and most valuable life experiences that I have had and would not hesitate to recommend it to anyone, particularly people who are undergoing changes in their lives, such as loss of job, end of or beginning of a relationship, or a desire to take on something that they believe is out of their reach.
I think that the author's article would have been a little more balanced had she done a little more research and interviewed a few past participants about the successes in their own lives, rather than focusing on her own experience, particularly since she seemed to relish the fact that they didn't 'get' her.
For those interested, the Harvard business school did a case study on Landmark's programs and provides a little more balance, and Landmark's website has links to other studies and success stories.
Some have described Landmark as a cult, but by definition it is not. People participate in the programs and are encouraged to continue to participate, but you cannot simply quit your job, sell your house and join up. They don't want you. If you are so inclined, you can, as a volunteer undergo training to become paid staff and can rise through the ranks according to your abilities. It is more akin to the structure of a political organization than anything else.
Overall, people have nothing to fear from Landmark and it fills a void in our education system. Schools and universities are more concerned with hard facts and assume that you have the tools necessary to operate in the world. Where would we get these tools were it not for organizations like Landmark? We could assume that we would get it from our parents and mentors, but one look around will tell you that there is as much dysfunction as there is competency.
Hard Sell
I was surprised not to read a little more about the hard sell aspect of this program. A friend and I were roped into a Forum informational meeting by a colleague, who also brought his girlfriend and his parents. The four of us were exchanging glances early in the meeting - it was clear we all saw it as a sham, or at worst, a cult.
They had a solid system for the hard sell, splitting us into smaller groups and separating familiar people. My friend and I refused to be separated, and they eventually led us into a small room with only a few other people. By the end of the sales pitch, they moved everyone to the main room... except the two of us. They could tell we were beyond skeptical and literally surrounded us to prevent us from leaving the room.
They pressed hard for acceptance. Our stance was simple: We need to think the program over before we agree to anything. Their stance: There is no in-between - you are either on board or you're out. The tension was overwhelming and they were very close to physically restraining us. Eventually, my friend threw his hands in the air and said, "HAVE IT YOUR WAY. We don't want any." They showed us to the lobby, where we waited for the rest of our group to emerge from the wrap-up sales pitch. We glossed over a table of books for sale, and a volunteer, clearly not in the know about our situation, asked if we were interested in a discount on multiple books.
We finally left, and in the car, our colleague's parents accosted him for taking us to a cult meeting. The girlfriend started to cry. He declared himself an outsider in his own family and we suffered through an uncomfortable ride home. Within a week had come to his senses and gave up his Forum addiction, thankfully. I could care less how many people have had "positive" experiences with Forum, their methods are despicable.
It's a scam, but not in the way you all think...
I am amazed that a publication like Mother Jones couldn't find the real story here: Landmark Education exploits labor. I would approximate that 95% of the business done by the for-profit Landmark Education is conducted by volunteers. In fact, many, if not most, of the cities in which Landmark conducts its courses have any paid staff. The people who introduce people to courses, register people in courses, lead many of the smaller courses and just about everything else are volunteers. Some of the volunteering is done under the guise of long-term training programs, demanding countless hours of work on behalf of the company.
I am even more shocked that this angle wasn't picked up in light of the work that's already been done in France. Voyage au pays des nouveaux gourous (Voyage to the Land of the New Gurus) was a documentary aired on French television in 2004. Although horribly produced, the program documents the exploitation of Landmark's volunteers. As a result, French authorities informed Landmark that volunteers were subject to labor regulations and should receive benefits entitled to every unpaid volunteer worker in France. Landmark answered by closing its Paris office and suspending all (overt) operation in France. And it's not as if this was some obscure story. When Landmark started issuing DMCA takedown notices for postings of Voyage au pays des nouveaux gourous , the Electronic Frontiers Foundation challenged the takedowns.
More can be read at http://en.wikipedia.org/wiki/Voyage_au_pays_des_nouveaux_gourous
Thank You!
Fantastic comment. This is what I look to Mother Jones for. The conversations around the hard-sell/brainwashing/cult possibilities (reasons I didn't continue after "getting" my Landmark Forum) of Landmark vs. the opportunities for authentic expression/breakthrough/transformation (all of which I "got" and reasons why I still recommend Landmark Forum to people - yes, I recommend... I don't enroll) are old news and of little interest.
This article would have been better served by integrating the facts of issues like labor exploitation, with less time spent judging and mocking individuals for personal participation and display of emotion.
Disappointment
I wanted to enjoy this article; it started off well. I was happy to be along for the criticism, even if it's snarky, of another pseudo-cultish self-help, "up to their old tricks' expose.
But the article was superficial and shoddily written, glib and with little punch. Whoever is her supervisor should make the writer pay for the seminar: she didn't deliver.
Some good, some bad
Try this one on for size: much of the criticism you hear about Landmark is well-deserved. But equally well-deserved is much of the praise. I've been through the Forum, and the Advanced Course, and had an overwhelmingly positive experience. Since doing so, I've gotten myself on a regular workout program, dropped 24 pounds (to 130, thank you), and am now in as good shape as when I graduated college. This from a guy who last exercised regularly in college, and had washed out of three workout programs in mere weeks before this. I've learned about investing, and taken complete control of my finances, both retirement and short-term. I made money in the market in 2008, and I'm making money in the market again so far in 2009. I'm on track to buy a house next year, by myself, in one of the most expensive housing markets in the country. This from a guy who was raised by a lower-middle-class single mother always struggling to make ends meet, and on food stamps for a while, and from a guy who himself had over $20,000 in credit card debt just four years ago. I attribute both of these makeovers to the new attitude and approach to life that I came out of Landmark with.
That said, Landmark is not for everyone. While I know plenty of people who got results like me, I also know plenty of people who got results like the author of the article, and some worse. One of them was a close friend who took the Forum on my recommendation. Happily, we're still good friends, and Landmark refunded her money in full (they're generally good about that if it's clear you're having a bad time and not getting it). But I'm now more selective about whom I recommend the Forum to. It's difficult; it's confrontational on many levels; and you have to truly want something more out of your life than you're getting now. If the latter isn't the case, I suspect you won't be sufficiently motivated to push through the difficulty and confrontation (and when I use that word, I mean it mostly within yourself). If for any other reason, you're likely to buckle easily under confrontation, I'd say it might not be for you. That's fine.
The hard-sell aspect of it is, unfortunately, true. I've often thought that it seemed a bit disingenuous to say that your programs are so good that participants will eagerly recommend them to anyone, but press so hard on those participants to keep re-enrolling for other programs and bring new people in to do the same. The thing is, without the constant hard-sell and recruitment pitches, their programs WOULD BE so good that I'd eagerly recommend them to anyone.
Also true is the comment about volunteer labor. I've made my peace with that one. The volunteers are there of their own free will, and any I ask, without exception, say they're having a great time and get a tremendous amount out of it. OK, so who am I to argue, then. I've been called many times and asked to volunteer, and I've always politely refused. It's not for me. Are the people whom it apparently is for being exploited? Is it fair to say that when they jump at the chance to do it again and again? I'll say this: without so many volunteers, the Landmark programs would be far more expensive than they are. The volunteers aren't subsidizing the company so much as they are subsidizing the participants. That's me, so I thank them, and appreciate their service.
On balance, I think Landmark is a wonderful organization. They do a tremendous amount of good for a very large number of people. Do they have their faults? Yes. Are there annoyances and pitfalls you have to be wary of as a participant? Yes. But if I had it to do all over again, I'd go back and go through the program in exactly the same way as I did all over again. It was more than worth it for me. And for all the criticism they get for their faults, I think it's more than worth working with them as they are because of the tremendous amount of good that comes out of their programs into the community.
BTW, I tend to stay well hydrated throughout the day, and consequently take a lot of bathroom breaks. And I did so during the Forum and Advanced Course. I made it a point to do so as quietly and unobtrusively as I could, and nobody ever said a word about it to me. In fact, volunteers often helped me get through the door quietly enough that nobody else would notice. The only chiding about it came from myself, when I got back into the room and it was clear I had missed something really good.
You forum backers are
You forum backers are idiots. Yes i've done the forum and the 6-day and the MOE and i'd give a million to get that time back. Jesus, listen to yourselves try to justify the thuggery and outright money whoring these 'saviors' do every day. If you're into it fine, but I defy anyone reading this to attend a landmark event and not be bullied into giving them money.
Wow, are you a sucker,or
Wow, are you a sucker,or what! Guess the gun they held to your empty head was REALLY loaded. Ah, but I guess firing it wouldn't have made any difference then.
Landmark Forum
I am a former journalist and understand the skepticism the reporter brought to their coverage of this story. It's part of the training at J school. But, frankly this reporter wrote a story that unfairly depicts the Landmark experience.
I attended the Landmark Forum and the Advanced course back in 2006. It was great. Since taking those courses, I enrolled in graduate school and have changed careers. I love my job now, before I made these changes in my life, I hated my job. I credit Landmark with enabling me to confront my fears and take some chances. To take reponsibility for making my life what I want. It's working for me. But Landmark didn't make the changes FOR me, they gave me some new tools to do it for myself.
I agree it was definitely a hard sell, but I said no when I attended sample session. Yeah, I had to say no more than once. But, it was clear the program made a difference in these people's lives, they were excited and hoped it could make a difference in my life. I still said no, you can do that! In fact, I invited a freind who I thought might benefit and she felt pressured to sing up, she decieded not to attend and we're still friends.
I'm glad I gave it a try. In fact, I signed up for the Advanced course. And after the advanced course, I signed up for their leadership program. I was unable to attend the leadership course due to grad school and I was given a full refund. I haven't attended anymore Landmark programs. I think about
I guess the thing I find most distasteful about this article is the author's disdain for the people she witnessed, who experienced something positive and had some genuine breakthroughs in their lives. I'm sorry that witnessing someone else's emotional breakthrough was so uncomfortable for you or seemed trivial. But I think that's kind of sad.
In the end, Landmark simply gives participants an opportunity to learn about themselves, to build a better life for themselves and those around them and tools to be a better person. If this doesn't interest you, just say no!
Ho-hum...yet another critique of Landmark/est/Erhard/etc., etc.,
Welcome to that elite group of erudite writers that just "know" about the insidious, nefarious ways of something they just don't have the capacity to comprehend. "If it doesn't make sense to little ol' me, then it MUST be BS!" Geez, I've been reading these silly, redundant, egotistical pieces on est/Landmark for going on 30 years now. And they always have the same ring to them - more of a defense of the writer's own threatened 'I wasn't bamboozled' intelligence, than a well researched journalistic report on what took place there. I understand you writers have a need to separate yourselves from the great unwashed masses to verify your being, but maybe you could make that point a little more subtle next time you lend your 'gifts' to another piece.
Can't win in this environment
the Landmark Forum process brings people to the awareness of how much of their "truth" is a set of stories they tell themselves. People handle that in different ways. When I used to assist in Landmark events I could see that plainly. Just like any other transformative experience (losing your virginity, watching your child be born) it is personal and individual even though you may be in a room full of strangers.
You cannot win a debate about whether Landmark is "good" or "bad." There is plenty of evidence that Landmark is transformative. My fear was that I might not like or recognise the person I transformed into. It turned out that this did not happen, but I can certainly understand a fellow intellectual wanting to hold themselves aloof from the proceedings and looking for anything at all to which they could feel superior. People who aren't intellectuals may also fix upon the way the pens or the chairs are placed, or whether they will be forced to hold their pee, to protect themselves from the imagined dangers of transformation. [These are not fears of the unknown but actually past fear stories applied to the new thing] "These people appear to be so happy, something_must_ be wrong," ideas are a way to prepare for being disappointed.
The solution is to be aware of your major fears coming into the experience, but then ride the rollercoaster, rather than working so hard to be critical, so you can write a story that you imagine might appeal to your audience.
I posted earlier on this subject
It is interesting to note the language of the naysayers in this thread. Many talk about the "hard sell", "roped into", "thuggery", "tension was overwhelming", close to physically restraining us", "cult" (as used in the sense of being captured, restrained and brainwashed).
One of the things I learned at a course at..... Oh yeah, it was Landmark, was about the distinctions between a request and a demand and how to handle each. Demands come in the form of, "You are under arrest", and the more stealthy, "My mother invited us over for dinner on Sunday so I said okay". In both cases you have little choice.
However, when being invited to enroll in a course, a simple "No" is all it takes. We may think that we know how to say No, but from reading some of these comments, many people do not. They say that they will think it over or that they haven't made up their mind yet. Is it any wonder that the enrollment volunteers press forward.
When I say No, it is simple, definitive, is not laced with anger or excess volume. I do not need to explain my choice or defend it. If people ask why I said No, I say that No is the choice I made, and if they press on they are disrespecting my choice and I let them know as much.
When I operate in this manner, there is no "pressure", no "coercion", and no "roping in". In fact, even if someone puts a gun to my head and says, "You are coming with me!", I have the freedom to treat that as a request. I of course must understand the ramifications of my choice, but nonetheless I operate as if I am free to choose.
Life is simpler this way and I never complain about how things went, because after all it was just a request and I made my choice.
If you go through life avoiding being roped in or narrowly escaping being coerced, or coming close to being physically restrained, there's a great course I can recommend that will free you up from the shackles of ..... oh yeah, its your mind.
Except...you just proved the point.
Except...you just perfectly made the case for why a "simple 'No'" ISN'T all it takes. As you noted, you have little choice with "demands" like "My mother invited us over for dinner on Sunday so I said okay." Because the same goes for "I'm currently at this life-changing session and I'd really like you to come, loved one." Or "I just went to a program last week that I think you'd really benefit from if we want to continue with this relationship." And so on.
The exact same emotional tactics are used to draw new Landmark participants in. You want the other person to do something, and you know they wouldn't otherwise want to do it, so you phrase it in a way that makes them feel like they have to be there -- like dinner with the mother-in-law.
I'm not saying people do this consciously; I'm saying they're influenced by the setting to do it, whether than influence is intentional or not.
""I just went to a program
""I just went to a program last week that I think you'd really benefit from if we want to continue with this relationship."
That's not exactly a sign of a healthy relationship. If my SO was immovable on that point, there'd be some serious disappointment... anyone who would play the "come to the seminar or I'm leaving" card isn't going to be a good long-term choice, as you'll just face that situation over and over and over until you make the "wrong" choice.
try this on
I did the Forum in March of 2007, and I've done other courses and volunteered with Landmark. I am not an employee of Landmark and never have been, and I'm saying the following on my own behalf.
I can understand why a person could be turned off by Landmark's guest events, or even think people's testimonials were staged, like someone said in a comment. But what if everything you heard about the Forum were part of one truth? Another way of putting that is, people telling you about the amazing results they got aren't lying to you or BSing how they did it, and people with complaints aren't lying either. I want to point out some things, though.
A lot of the attacks I hear are irresponsible misrepresentations. The cult thing? Definitionally, Landmark is not a cult. You can't find any reasonable definition or description of a cult that fits what Landmark as an enterprise actually does. A lighter example: in Ms. McClure's article, she makes it seem as though participants can hardly eat or use the bathroom. She only mentions "one meal break," but there are three different breaks, 2 1/2 hours of break time, or about 20% of your day. You go to the bathroom or upstairs to munch on a snack whenever you want to, but to get the most, you can stay in the room.
I'm sure people's complaints are truthful, but I've never seen things like people being physically restrained or coerced. I know Landmark's policies about guests and participants, which is so service-minded and specific as to outline where it's appropriate to talk to guests about whether they're registering, for example. There's no blocking of doors, or locking of doors, or anything like that. Everyone who will ever be volunteering or working in a guest room hears this policy and gets a fair chance to agree to stick to it or stay out of guest rooms.
My point? I hope whoever had these experiences in guest rooms asked to see a staff member to complain, which is when and where it would make an immediate difference. It's a violation of company policy and would be like a ball player punching a ref. Whoever does that to a guest needs a chill pill and is hurting the reputation of a company that has done immense good through its graduates.
Landmark has a website, landmarkeducation.com, where there are dozens of articles published in journals as prestigious as this one where authors checking out the Forum describe a range of experiences, many of them starting off skeptical.
As for Ms. McClure's experience, I congratulate her for going ahead and doing the Forum, and she said it was positive, but I don't think she gave participation a real shot. Counting how many times people cried doesn't sound like participation. A psychologist would call it naturalistic observation. As for balanced reporting, McClure's agenda seems to be counterbalancing the vibe of the other participants and avoiding being "gotten" by the Forum leader. She said nothing about how the Forum impacted her personally, nothing about what she saw, discovered, or thought of in those 42 hours.
I was pretty dubious myself...
I'd been invited to Landmark Introductions by some people and warned against them by others. Then I moved to a new city (Portland, OR) and started meeting people. And some of the people I met were amazing. The were happy, they were very active in their communities, they were motivated and moitvating and accomplishing great things... And when I'd ask them what their secret was, most of them mentioned The Land mark Forum. No hard sell from them, no dragging me off to an Introduction, just a mention of the seminar and that Landmark had a website. So in the course of 6 months I met 10 Landmark Grads who inspired me, and the scientist in me figured that, hey, the proof of the validity of the "experience" offered was in the people themselves.
So I took myself to an Introduction, and signed up for the course/seminar. I have no regrets.
The most important thing I took away from the Forum was something that years of yoga and meditation had only given me fleeting glimpses of: peace. Next are freedom from helpless/useless anger, and recognition that all people are afraid but some people don't let it stop them.
A year after I took the Landmark Forum, my family went through one health crisis after another. A sister died at 36. Two others were diagnosed with cancer, one terminal. I was hospitalized for two weeks, and then my grandfather was also diagnosed with terminal cancer. My step-mom says God sent her an angel, and that angel was me--an angel that had refused to talk to her for years prior to the Forum. Through the tools I learned in the Landmark Forum, we not only survived the death, disease, and disability that hit us like a wave, but we thrived, inspiring ourselves and others to live each day as fully, as powerfully, as possible.
The Forum isn't for everyone. In fact, that is why word-of-mouth is so important -- because someone who has experienced it usually knows if someone else will 'get' it. And even then, some don't. And that, as they say, Is OK.
i did the forum in 2002. and
i did the forum in 2002. and i was quite enthusiastic about participating in it. my feelings about it: 'meh'
A good tool I would love to see aimed here..Cult Evaluation Tool
Not the longest most detailed article but I think she did a great job in damning them but simply quoting this guy!
I am just amazed intelligent people just turn off their brains when their hearts feel a daddy presence like this creep.
....I think an ex-boyfriend of mine went to this....it was in a hotel in midtown and it was a locked-door weekend of est type stuff and 'breakdowns' replete with hardcore expensive further levels of seminars.....we [the loved ones of the participants who were begged to be there at the end to greet them as they emerged from their isolation psych cult stuff] were in an auditorium and before they allowed the newbies t flood out to us, there was a HORRIFYING up-with-music style aerobic type synchronized dance bit by 'graduates' ....it was grim and weird and scary and made me REALLY scared of those people... not usre if this was Landmark or another similar deal.
I've run into so many different flavors of cult out there....it's not smart to be smug and feel you and immune because there is some group out there tailored to fit your own neauroses and insecurities and thus easy to snag you into thnking it's your family or answer....religious or 'other' or even a casual living scene or band or sport deal....ya gotta really question any really insular group that wants your allegiance....
An incredibly great tool I have found is pagan author Isaac Bonewits's Cult Evaluation Tool. it's a simple questionaire that really makes you think about some really important aspects of any group that can get fishy.
I applied it to a group of people I was hanging out with and very defensive of for years and it really made me aware of how I was manipulated.
The hardest thing is to realize and admit when you have been manipulated by your own earnest goodwill and hope and faith in your own future.
Some cults are starry-eyed as their followers but most are out for profit and run on the energy and hope and volunteerism of sad lonely people who need community and encouragement so they buy it.
it is cheaper and more dramatic than therapy, and if it does not lean on psych-meds that's just fine.
not truly evil but yeah truly unethical, clearly SOMEONE makes $ here in this pyramid, and icky to watch in so many ways....
look this Evaluation Tool up and print it out and use it to assess your church, club, seminar, and anyone asking you to 'join us':
Cults
I looked at your "Cult Evaluation Tool", and can say from experience that it does not apply to Landmark or its programs in any way, shape or form. It is clear to me that your knowledge of Landmark and its programs is insufficient for you to post with this type of conclusion.
Some people when they don't understand something feel the need to pigeon-hole it, "It must be a cult because it makes me feel weird". If you are going to post with your so-called knowledge, at least take the time to do proper research. You can start with Landmarks' website where they link to many outside resources.
Above all, try not to cloud the issue with your fears and creepy feelings. That's you, not Landmark.
Boy am I relieved
Boy am I relieved. Landmark doesn't qualify as a cult. The only high score was on the 'recruitment' question, and what is interesting about that is this: My take on the pressure on Landmark Grads to bring other people in is, without a doubt, partly a fulfillment of their mission statement and financial goals, but also, I came to understand it as them "creating an opportunity" to explore fear of rejection. During an interview, Robert Schuller once asked Larry King "What would you attempt if you knew you could not fail?" After my forum that question had a follow-up: "What would you attempt even if you knew you would fail?", or, to use Landmark concepts, What would you do if 'failure' as an outcome no longer has the meaning you once attached to it? Landmark isn't a cult, and the people who appreciate it aren't brainwashed. They're just happy with their purchase of tools that work for them.
Clearly Landmark Forum has
Clearly Landmark Forum has mobilized its troops to post plenty of positive comments here. Go to any modern cult and you'll have no trouble finding plenty of happy satisfied members willing to tell you how great it is.
Landmark troops
So funny, I did the forum and by no means to I consider myself a "troop". They do good work but it for some people it doesn't work...whatevs. I ride my bike to work, and wear spandex too, but some folks don't "get it". I say try it if it seems like it will make a difference, otherwise, do something else !
The article didn't scare me...
But the comments defending the sellers of sunshine* sure do. The faithful are well trained in deploying the ritualized language aren't they? Especially when alerted to any threat to the hive. The best defense is innoculation - thanks, Ms McLure.
*Charging for something that is otherwise freely available.
large group awareness training
I've lost a friend to a large group awareness training program like this after having been asked a few too many times to loan money for more, higher level programs and being pressured into taking the courses. I find some comfort in The Forum being conversation-based rather than experientially-based like est, Lifespring, The Legacy Center, and other such groups. The experiential training uses many psychological tricks to bond participants to the program and mimic religious experiences. Sounds like The Forum is a relatively benign, hard-sell, self-help program that maybe should be approached with an open mind / healthy skepticism. But, I think that other large group awareness / experiential learning are probably more of the "cultish" type organizations that ought probably be avoided.
save yourself $ and get a library card instead
I've lived on the West Coast for almost 20 years. When I first moved here, I was fascinated by and curious about this social movement and many similar new age philosophies.
I spent years taking part in and investigating most of the scenes, including this strain, and I found them to be simplistic and manipulative of people's suggestibility. Admittedly there are nuggets of truth in them.
However, if you put people into an unusual environment, and you change their normal schedule, and you vehemently harangue them and repeat idiosyncratic "curricula" to them... yes, at least half of them will become psychologically submissive and receptive to your statements. To do so, and insist that they pay you money, is predatory.
Thanks for the article McClure.
And I agree, the tone of the pro-landmark comments seems unrepresentative of the general population.
My suggestion to people who buy landmark: there are no easy answers to life's mysteries and challenges. Least of all, answers that can be purchased.
"If you meet the Buddah on the road, kill him"
A few comments: The sales
A few comments:
The sales tactics suck and are why I never discuss or explain my participation in Landmark. They lend a sense if "cult" that isn't needed and are (my guess) leftover stuff from the est days.
The courses themselves have made an enormous difference in my life and leadership. The practical outcomes: significant growth for my company when our peers are doing layoffs (that certainly mattered to my 70+ employees); reconciliation with my brother and getting rid of stuff in the way of good relationships with the rest of my family (person by person). It has absolutely made my life a lot better.
The author went into a "time management" course. She got very little out of it. I went in as jaded. I had a better forum leader. And I had one of my best friends with me who had done a lot of landmark coursework. I got a seriously better life.
Just completed the course on Tuesday in Denver
I had heard everything they taught before. I heard nothing new. I sat in a drab room under horrible florecent lights. I did all of the home work. I hated every minute of it until Sunday afternoon. I planned not to go back on Sunday but gave my word to my dear friend Anne, that had completed the course 20 years ago, that I would stay through Sunday. Then in an instant, I saw what the leader, Jan, was saying in a completely different light. I saw everything in a completely different light. It was worth the pain, the money and the time. At best, it may have changed my life. At worst, Sunday afternoon was an experience that I won't forget.
Not Everything is For Sale
I think the author nailed it on the head; something inside of us recoils when we realize that the wisdom being shared with us is only part of a package - and that the rest of the contents can be had for just a couple more dollars.
When knowledge that helps people cope with life gets turned into a commodity, then the bearers of that knowledge reveal themselves to be merchants - and not teachers.
Our friends don't charge us hard cash for advice.
The writer is PRECISELY correct about what goes on in those windowless Landmark rooms. And the comments in support of Landmark? Plants from groupees. You know who you are. Cheaper than therapy? Yes it is, BECAUSE IT IS NOT THERAPY. I "escaped" a Landmark course on a Saturday "break," past people sobbing so hard into their cell phones tears were shooting off their faces. One man admitted on Friday to not loving his girlfriend because she was fat. On Saturday he stood up to the mic and announced that he had asked her to marry him. Shame on you, Landmark. What you're after is our money, which so many of us hand over quite gladly. You don't care who you destroy to get it. The almighty buck. The rest of you? Grow a testicle and be responsible for your own lifes. Want to stop be self-indulgent? Then stop being self-indulgent. You don't have to pay a $500 penalty or lose an entire weekend to do it. SHAME ON YOU LANDMARK. Hell looks a whole lot like one of your seminars. p.s. i got my money back.
Anything worth learning is
Anything worth learning is yours all ready, you do not have to pay for it.
No one who really can show you the answers you ask would never ask you for money. They know the cost is to great to them to accept. it is your experience learn from it or you will have to face it till you learn from it .
Not quite the conventional 'breakthrough'...
The boring truth is that some of what the Forum does is useful, and some of isn’t -- I don't think labeling it in terms of extremes (eg: magical, transformative experience vs. Evil Cult) is helpful.
Rather ironically, the most positive event of my Forum experience by far was standing in front of the mike on the last day and, beaming from ear to ear, telling the whole room that the most valuable thing I had learned about myself from the course was that I was a strong enough person to a) resist the hard sell, b) take from the experience the 20 or so percent that I felt made sense and ditch the rest as moneymaking claptrap, and c) be brave enough to stand in front of them all telling them this. I walked off to confused applause and a sarcastic comment from the Forum Leader. It's still one of my proudest moments, and genuinely boosted my self esteem more than anything else I've done.
Even more ironically, 11 years on, out of the half-dozen or so friends who did the course (all of whom became extremely happy-clappy very quickly) I remain the only one who still utilises some of the techniques and isn't hugely embarrassed about the whole episode. So, yes, I'd have to say I found it genuinely useful, although not perhaps for the reasons it's designed to be...
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reality check folks
sorry, but no one weekend experience is going to radically change your life forever....doesn't matter how much "confrontation" is going on or how much empowerment language is used.....I know people who have done the course and they are back to their usual selves in a few weeks....... Bottom line, its a hard-selling marketing-based organization that promises what is rarely possible to delivery: transformation in 36 hours...... lots of naive people who want a quick fix, a get-rich-quick scheme for the mind choose this...... but it is pure naivete...... A lot of weak-minded (i.e. people who do not like to think for themselves, people who are desperate to give themselves completely over to a teacher or guru, and people who just mindflessly take in what is given without thinking critically) love Landmark.....they also love Scientology and a myriad of other organizations that basically demand total obedience and complete ingestion of their concepts without any critical faculty..... so be it.....
I went to a Landmark forum
I went to a Landmark forum event because my friend dragged me along. I had the same reaction as the author, until the last day. Someting "clicked" and I understood that I'd been trying to hard to hold things together and it was exhausting. I broke down and cried.
Then, I called me brother and we reconciled. Then I called my mother, and we reconciled. Then I won Superball. Then I received a medical degree without any work. Then I had a house in Malibu given to me. I wrote a blockbuster screenplay in one day and it sold to Disney the next day. Apple made me their CEO. I invented cold fusion. Discovered the secret to invisisibility, and wrote an opera. Married a supermodel and had twenty children who became the presidents of the European Union.
Obviously it works!
You doubters just can't let go!
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